Topic: Genesys
Lumen expands partnership with Genesys
Contact centers are looking to transition quickly from physical, on-premises solutions to cloud-based and hybrid models. This helps them gain flexibility, data security, functionality,...
Spark embraces Genesys Cloud CX contact centre platform
Spark has completed its migration to the Genesys Cloud CX' contact centre platform from its previous mix of legacy contact centre technologies.The secure...
