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Ericsson Report: Consumers prompting operators to deliver the ‘one-click experience’

Telecomdrive Bureau - May 10, 2016 IST 7:26 PM0

When it comes to measuring customer satisfaction, telecom operators generally score favorably. However a new report from Ericsson ConsumerLab suggests the tide is turning,...

Ericsson Report: Consumers expecting AI Interfaces to start taking over from smartphone screens

Telecomdrive Bureau - December 8, 2015 IST 5:23 PM0

In the fifth edition of its annual trend report, Ericsson ConsumerLab has presented the 10 hottest consumer trends for 2016 and beyond - and...

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Ericsson Report: Consumers prompting operators to deliver the ‘one-click experience’