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Topic: customer engagement

Telekom Srbija picks SAS to modernize its customer engagement

Telekom Srbija, the leading telecommunications provider in Serbia and a major presence in Southeast and Central Europe, is redefining what it means to be a modern telecom operator with the help of SAS, a global leader in data and AI.

PLDT Home Picks Amdocs to Transform Customer Engagement

Amdocs, a leading provider of software and services to communications and media companies, has deployed  Store Genie, its agentic AI-powered customer service solution, for PLDT Home, the wireline and broadband division of PLDT Inc., a leading telecommunications and digital service provider in the Philippines.

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