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Zito Media Picks CSG to Optimize Customer Engagement Efforts

CSG continues its strong forward momentum in deploying industry-leading customer engagement solutions across multiple verticals this year, today announcing it has been selected by...

BGL Group Taps Twilio to Elevate Customer Engagement Through COVID-19

Twilio, the cloud communications platform, has announced that its cloud-based contact center solution, Flex, has been selected by BGL Group, a leading digital distributor...

Smartfren Selects Whale Cloud to improve multichannel customer engagement

Smartfren, one of the leading service providers Telecom Indonesia, has partnered with Whale Cloud to upgrade its ZSmart Multichannel Campaign Management (MCCM), an end-to-end...

Customer Engagement: Airtel launches its India’s 100th Next-Gen store

Designed on the theme of creating excellence and wining customers for life, the Next-Gen Airtel stores set a new benchmark in customer engagement and...

Customer Engagement: Telenor Myanmar introduces ‘Khin Min’ Chatbox

With the intention to advance the experience of its customers and to upgrade the support quality to next level, Telenor Myanmar has recently introduced...

Samsung, MoEngage Align to Boost Customer Engagement in India

MoEngage Inc., California-based omnichannel growth marketing platform, has won the mandate to drive engagement on Samsung India’s My Galaxy application. With the new partnership, MoEngage...

Mahindra Comviva drives Omni-channel customer engagement with Ngage Messaging Platform

Mahindra Comviva, has announced that its mobile engagement solution for enterprises - Ngage Messaging Platform will now provide omni-channel customer engagement with the addition...

Mahindra Comviva Unveils Mobilytix Platform for Digital Payments

Mahindra Comviva, has launched MobiLytix Customer Engagement for Digital Payments - an offering to drive higher level of customer engagement in the digital payments...

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