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Topic: Customer Care

Focus on Customers: TIM Signs Partnership with Suppliers of Customer Care Services

TIM has signed strategic agreements with the main players in the call centre services sector to manage customer relations.The agreements are part of...

Telef·nica debuts Aura and integrates AI in its network, customer care

Telef·nica·has launched·Aura, an artificial intelligence-powered digital assistant that will transform the way customers interact with Telef·nica and manage their digital life with the company....

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