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Topic: customer care solution

Applications and Content

Gjensidige Taps Telia for Customer Care Solution Across the Nordics

Telecomdrive Bureau - 0
Nordic insurance group Gjensidige has chosen Telia's customer care platform ACE for its customer services in Denmark, Norway and Sweden.The agreement is for a...
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Enterprise Communications

BOT Innovation: Movistar, Twitter develop customer care solution

Telecomdrive Bureau - 0
Movistar Espa·a and Twitter have jointly developed a pioneering solution in customer service through a bot or automatic assistant.In this way, the operator...
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