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Topic: Contact Centre

Contact Center

Spark embraces Genesys Cloud CX contact centre platform

Telecomdrive Bureau - 0
Spark has completed its migration to the Genesys Cloud CX' contact centre platform from its previous mix of legacy contact centre technologies.The secure...
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Contact Center

BT Breaks Ground for New Contact Centre in Dundee

Telecomdrive Bureau - 0
Construction has officially begun on BT Group's brand new multi-million pound contact centre in Dundee as Kate Forbes, Cabinet Secretary for Finance and Economy,...
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