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Topic: CCaaS

Market Research

CCaaS to Near $16B in Global Revenue by 2027: Juniper Research

Telecomdrive Bureau - 0
A new study by Juniper Research has found that global CCaaS (Contact Centre-as-a-Service) market revenue will reach $15.6 billion by 2027; rising from $4.9...
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Cloud Computing

Five9, Mitel Engage in Multi-Year CCaaS-UCaaS Partnership

Telecomdrive Bureau - 0
Five9, Inc., a provider of the intelligent cloud contact center, has announced a new strategic partnership with Mitel, a global enabler in business communications....
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