Topic: Avaamo
Vonage Partners with Avaamo and Syndeo to Launch Industry Specific AI Agents
Vonage, part of Ericsson, has launched vertical-specific AI intelligence in the contact center. Through strategic partnerships with agentic AI solution providers Avaamo for Healthcare and Syndeo for Financial Services and Retail, Vonage is embedding vertical-trained AI agents directly inside Vonage Contact Center (VCC).
