Swisscom Unveils Swiss AI Platform for Enterprise in Switzerland

Swisscom has launched Swiss AI Platform for Enterprise in Switzerland. With Swisscom’s Swiss AI Platform, companies benefit from a powerful infrastructure for trusted AI applications. The new platform, operated in Swisscom data centres, offers guaranteed data storage and processing in Switzerland.

It provides everything, from consulting to operation, from a single source. Its modular design gives companies flexible access to Switzerland’s first NVIDIA SuperPOD system, as well as platform and application services. Swisscom is already working with customers to test initial applications on the platform.

Artificial intelligence offers companies significant efficiency benefits and opportunities for innovation. However, AI applications require more than just high-performance processing power. AI can only unleash its full potential when enriched with company data. This requires an independent AI infrastructure to guarantee complete data sovereignty across the entire processing chain, as well as data storage and processing in Switzerland.

That is the only way to accommodate sensitive data and protect companies’ intellectual property. Swisscom is seeing high demand from the financial and public sectors for a secure environment for AI projects to guarantee compliance with the strictest data protection regulations.

AI made in Switzerland for companies

Swisscom’s new Swiss AI platform now provides companies with AI infrastructure and applications offering maximum Swissness. The Swisscom-developed platform ensures that data is stored and processed in Switzerland, thus guaranteeing that companies retain complete control of their data across the entire processing chain.

A one-stop shop for AI, from consulting to operation

Customers can source all their AI services from Swisscom, from consulting to the development of AI applications, implementation and secure operation, while enjoying maximum flexibility in all components. The NVIDIA infrastructure enhances Swisscom’s existing products. Customers can choose between the Swiss AI Platform, infrastructure operated by global public cloud providers and integrated AI solutions in standard software applications.

Modular design for maximum flexibility

The Swiss AI Platform offers an AI infrastructure, platform and application services. The modular design gives customers the flexibility to select and combine components according to their requirements. GPU as a Service gives companies access to Switzerland’s first NVIDIA SuperPOD System in Swisscom data centres. The high-performance processing power enables the processing of large volumes of data; for instance, for the training, finetuning and operation of models.

The AI Work Hub is designed for data scientists and machine learning engineers who develop and train models and therefore analyse and process large data volumes. It supports the collaborative implementation of customer-specific AI applications.

GenAI Studio will be available from spring 2025. It gives companies easy access to generative AI services via API interfaces on the Swiss AI Platform, which they can use to create their own AI solutions with the content they need in line with company-specific requirements. As an interim step, customers can access a range of Swisscom-operated Large Language Models (LLM), to implement a chatbot, for instance.

Initial applications on the Swiss AI Platform

Swisscom is already testing and implementing initial applications on the Swiss AI Platform. It is working with Thurgauer Kantonalbank (TKB) to test a chatbot to query internal instructions by bank employees. A system for automated responses to customer online enquiries is also being developed with TKB. Swisscom is collaborating with emergency organisations to test the automated transcription of emergency calls. The solution interacts with the operations control system. It automatically transcribes the audio recording of received emergency calls into text for legally required documentation and enriches it with additional information.

Swisscom is also using the platform to develop initial applications for its own use, such as automated responses to corporate customer enquiries or generating brand-compliant images for marketing campaigns.

Urs Lehner from Swisscom commented, “The Swiss AI Platform is a Swiss solution for the Swiss economy. Sensitive data is in good hands thanks to our powerful, trusted Swiss infrastructure. In addition, our 400 AI and data specialists, working alongside NVIDIA’s leading global industry experts, constitute a unique Swiss Center of Excellence, enabling us to support customers with tailored AI solutions.”