Orange Belgium has shared details on facing a cyberattack on its IT systems at the end of July 2025. As per the statement issued by the company, Orange Belgium detected a cyberattack on one of its IT systems, resulting in unauthorised access to certain data from 850,000 customer accounts.
“No critical data was compromised: no passwords, email addresses, bank or financial details were hacked.
However, the hacker gained access to one of our IT systems containing the following data: surname, first name, telephone number, SIM card number, PUK code, tariff plan.
As soon as the incident was detected, our teams blocked access to the affected system and tightened our security measures. Orange Belgium also alerted the competent authorities and filed an official complaint with the judicial authorities.
The affected customers have been or will be notified by email and/or text message. We advise them to remain vigilant for any suspicious communications.
Due the ongoing investigation, no further details will be disclosed to ensure the integrity of the investigation and protect the privacy of those involved,” the statement added.
The telecommunications industry forms the critical central nervous system of the global economy, connecting billions of people and businesses. This immense value and reach also make it a prime target for sophisticated cyber attacks.
Compromising a telecom operator provides threat actors with unprecedented access to sensitive data, the ability to disrupt national infrastructure, and a powerful platform for espionage.
Recent years have seen a dramatic surge in both the frequency and severity of these attacks, showcasing a diverse range of motives and methodologies by a number of state and non-state actors.
