IDT Global Picks XConnect to Tackle Robocalls

XConnect, a Somos Company, the provider of numbering intelligence solutions, has partnered with IDT Global, the wholesale voice and SMS division of IDT Corporation, a global provider of communications services, to utilise XConnect’s RealNumber DNO database that contains over 6 billion local and toll-free numbers in North America.

With strengthened global number intelligence, IDT Global can enhance its US customers' voice experience with better protection from fraudulent calls.

“Fraudsters are constantly adapting their schemes to target telephone users. Spoofing and illegal robocalling are increasingly commonplace as robocallers mimic numbers from legitimate organisations,” said Peter Broes, Director of Product Development at IDT Global. “To protect our customers and the public, we rely on XConnect’s DNO data. Their data helps us to reduce the risk of illegal robocalling to create a better experience and reduce risks for our customers.”

RealNumber DNO includes numbers which should never be used for call origination, helping to prevent telecom fraud on known inbound-only and invalid numbers. With access to RealNumber DNO, IDT Global can identify certain invalid calls and increase the quality of its traffic. With daily updates, the data covers toll/local and toll-free numbers in North America to give IDT Global a comprehensive and trusted added layer of defence in its role as a gateway operator.

"Robocalling impacts the entire telecoms value chain from carriers to consumers. Service providers are having to re-evaluate how they verify the identity of calls that they route and take additional steps to keep on top of compliance requirements and deliver a first-class experience to customers,” said Tim Ward, VP Number Information Services at XConnect. “By accessing our accurate and up-to-date DNO list, IDT Global can identify and block calls that originate from invalid, unallocated and unused numbers. Our work with IDT Global will enable them to reduce robocalling, increase call answer rates and route traffic with confidence.”

The latest partnership extends XConnect’s optimisation of IDT Global’s SMS messaging business using global number intelligence, including its Mobile Number Portability (MNP) data. IDT Global has operated in the voice business for over 30 years and offers flexible global termination for over 1000 direct routes.