Globe Supports BARMM in Push for Digital Transformation

Globe has expressed support for the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) as it helps the self-governing entity in its digital transformation journey.

BARMM officials led by Chief Minister Ahod “Al Haj Murad” Ebrahim and Globe representatives met at the recent Globe Business Kapihan to discuss how the two parties can work together to push for digitalization.

During the activity, Globe provided industry insights and tips on digital business design. It also gave updates on its network builds within the region, and relevant solutions and services.

Meanwhile, Ebrahim shared the Bangsamoro government’s efforts toward digitalization. The Bangsamoro region, a political entity still in its infancy after the grant of autonomy under the final peace agreement, is catching up with technological advancements after decades of enduring the regressive impact of conflict.

Ebrahim said they have been looking for ways to keep up with the latest trends in the digitalization of government processes and the adoption of automated transactions.

“In this fast-changing and modern world, the intellectual capacity of humans is being utilized to produce contactless, wireless and seamless human-to-human and human to non-human interactions. This is a gift that we must sustain and preserve and should not be abused,” he said.

The BARMM chief executive also commended Globe for utilizing technology as an aid for innovation and meaningful transformation.

Globe aims to address common government pain points for greater transparency and efficiency. These concerns include the absence of an organized voice network, a centralized internet connection, a formal email system, and a standard service level and monitoring.

At the same time, Globe ensures that consumers and businesses can maximize connectivity by putting up more cell sites within cities and public areas.

Globe aims to install 235 new cell sites in BARMM by the end of 2022. So far, it has fired up 130 new cell sites and is currently upgrading the capacity of 175 4G towers. It has also laid down 19,000 fiber-to-the-home lines out of the 25,376 yearend target.

The BARMM, meanwhile, hopes to leverage GCash for disbursement purposes, payment of fees, and renewal of permits, as well as explore a partnership with KonsultaMD.

GCash continues to promote financial inclusivity in the country and has partnered with LGUs such as Makati City and Cordova in Cebu to benefit their constituents.

Meanwhile, KonsultaMD, a subscription-based telehealth service, is always ready to provide 24/7 medical service through its team of licensed doctors.

“Globe believes in connectivity and digital inclusivity to improve the quality of life of the people and boost their access to public services. Digital solutions also help businesses increase efficiency and productivity, and contribute more to the economy,” said Ana Paula Villaflor, Globe Enterprise Sales Head for Visayas and Mindanao.

“These are among the main reasons why Globe continues to expand its network and offer its services to government entities like BARRM and to organizations across the country. We want to be of help to countryside development, especially in Visayas and Mindanao,” she said.

Globe also helps organizations design for Digital Business to achieve operational excellence. This shift results in lower cost, greater reliability, and predictable customer services.

“To rapidly innovate and deliver new value propositions, and keep pace with constant technologically-fueled change, organizations that are not digitally native need to embark on a journey of digital transformation,” said William Brian Arnaiz, Globe Business Operations Transformation Manager for Visayas and Mindanao.

Arnaiz provided information on the five building blocks of digital transformation where Globe can assist its clients: operational backbone, shared customer insights, digital platform, accountability framework, and external developer platform.

The latest Globe Business Kapihan is the 10th run of the program after Cebu City, Mandaue City, Lapu-Lapu City, Bacolod, Iloilo, Tacloban, Ormoc, Bohol, and Dumaguete.

The Kapihan series aims to create a relaxed atmosphere allowing clients and Globe representatives to freely discuss business in a non-business setting. It aims to assist clients in accelerating their digital transformation journey by providing industry insights specific to their location, pitching solutions for their current IT infrastructure challenges, and by guiding them in formulating sound business and technical decisions.