EnableX unveils WhatsApp for Business API to transform customer engagement

EnableX.io, a global full-stack communications platform and solution provider, has launched of its WhatsApp for Business APIs and Broadcasting solution.

EnableX offers a wide range of services including video, voice, SMS, and AI-enabled collaboration and hiring solutions to enterprises, telcos, and startups.
With the launch of EnableX’s WhatsApp Business API, businesses can now build unique, multi-channel communication workflows to deliver real-time customer engagement across video, voice, SMS and WhatsApp.

With this launch, EnableX strengthens its position as a leading provider of omni-channel communication solutions to businesses worldwide. The integration of WhatsApp API will enable businesses to leverage full-stack capability of the platform and offer omnichannel and multi-channel communication solutions to clients, enhancing the overall customer experience. EnableX is one of the very few CPaaS providers offering solutions across channels of communication.

"Our WhatsApp Business API launch marks a significant milestone for us at EnableX, as we continue to innovate and provide unique solutions to our customers. Customers can seamlessly switch between video, voice, SMS and WhatsApp to provide best in class real time experiences to their consumers, seamlessly. We will be continuously investing in this space and soon will be rolling out our own Omni-channel conversational AI platform. This will be a unique platform combining the power of WhatsApp and allow for seamless conversations across channels including Video!" said Pankaj Gupta, CEO & Founder, EnableX.

EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers.

Backed by a team of passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.

Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premises CPaaS platform.

This flexible deployment capability allows EnableX to work with Telcos and service providers looking to launch CPaaS under their brands as a fully white-labelled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large.

EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, EnableX.io makes communications smarter, more flexible, and more personal, helping enterprises stay ahead in the digital world.

EnableX.io’s value proposition is its ability to innovate, which is evident from the recent launches of the most powerful and flexible DIY Visual Builder for Real-time Communication and FaceAI – an advanced AI-driven real-time video-based emotion analysis API.

The company has established strategic partnerships with leading Global System Integrators & ISVs to deliver real-time communication capabilities to their global clientele.