CSG Names Saurabh Joshi as President of Payments

CSG® has named payments veteran Saurabh Joshi its new president of Payments. His appointment adds deep payments and fintech expertise that has helped large and small companies achieve more than they thought possible in the global market by creating a shared vision that puts the customer first.

“I am very excited to welcome Saurabh to Team CSG,” said Liz Bauer, chief experience officer, CSG. “Saurabh has a proven track record as a growth-oriented and strategic payments leader with global industry experience in delivering impactful business value for merchants, partners and customers and expanding into new verticals and geographies. He is a values-based leader that will unleash the full potential of this talented group of employees. He will be instrumental in driving our growth as we enter a new era in Payments.”

“I am honored to step into the role of president of Payments at CSG at a time when the company is accelerating our strategic transformation,” said Joshi. “CSG’s core principles resonate deeply with me as we bring a holistic focus to truly serving our customers’ needs through secure, scalable and efficient payment solutions. As the payments landscape evolves, I believe CSG is uniquely positioned to build on our strong foundation while capitalizing on growth trends to maintain our edge in the market.”

Joshi will be responsible for overseeing CSG’s Payments portfolio, CSG Forte, including the strategic vision, product innovation, revenue growth, business development and operational improvements.

Joshi brings over 20 years of experience in technology, revenue management and strategy functions across payments, fintech and e-commerce. He most recently served as North America's senior vice president and general manager at Western Union. Before that, he held senior leadership roles at Better Mortgages, PayPal Inc., Rocket Internet and Goldman Sachs, where he led transformational strategies that drove revenue and margin growth, boosted customer loyalty and improved operational excellence.

Joshi received his MBA from The Wharton School at the University of Pennsylvania and graduated from Baruch College with a master’s in finance, from the New Jersey Institute of Technology with a master’s in computer and information sciences and from the University of Mumbai with a bachelor’s in computer software engineering.