AT&T Strengthens Emergency Response on California Fires

As AT&T remains focused on keeping its customers and their families connected, the company continues to prioritize the critical communications needs of the public safety community and is strengthening its emergency response on fires in California, US.

This includes working closely with agencies like CalFire, who recently deployed its agency-owned mobile FirstNet® cell sites in the Los Angeles area to provide added, reliable coverage on-the-go. Ideal for areas where communications may be temporarily unavailable, Compact Rapid Deployables (CRDs) can be set up in minutes by just one person, providing first responders with immediate FirstNet connectivity. 

FirstNet is the only network that enables agencies to own these devices, giving first responders greater command and control of their own network.

"No connection is more important than one that can help save a life, and the FirstNet team at AT&T is honored to deliver reliable, critical connectivity to California first responders and other agencies providing mutual aid as they battle the devastating Los Angeles wildfires,” said Scott Agnew, president, FirstNet, AT&T. "We're working around the clock with government and public safety officials to help those on the frontlines. Our thoughts are with the entire L.A. community, and we will continue to be there in the weeks and months ahead throughout the recovery efforts."

As of today, the FirstNet Response Operations Group™ (ROG) has responded to nine FirstNet emergency support requests from public safety.

Public Charging Station

• The Westwood Recreation Center at 1350 S. Sepulveda Blvd., Los Angeles, CA 90025
• The Pasadena Convention Center at 300 E. Green St., Pasadena, CA 91101

Complimentary Public Wi-Fi

• Westwood Recreation Center at 1350 S. Sepulveda Blvd., Los Angeles, CA 90025

• It’s Bigger Than Us non-profit at 4302 Crenshaw Blvd., Los Angeles, CA 90008

Retail Stores

• Many of AT&T's retail store locations in affected areas are open and available for anyone to charge their device. Check store locations and hours here.

Overall, AT&T's wireless network is operating at more than 99% of normal in the Greater Los Angeles area and more than 91% of affected cell sites have been restored. Of the home phone and internet customers where we know service was affected, more than 96% have had their service restored. Customers still experiencing disruptions can sign up for one-time service restoration texts at  att.com/outages.