AT&T is helping to make broadband more affordable for the millions of eligible households who need it most.
Eligible new and existing AT&T and Cricket Wireless customers will be able to receive home internet or broadband service for little or even no cost if they take advantage of the Emergency Broadband Benefit (EBB), administered by the Federal Communications Commission.
The temporary program was established by Congress to help those economically affected by the COVID-19 pandemic and applies to either home broadband or broadband delivered by wireless.
Under the EBB program, qualifying customers can temporarily receive a benefit of up to $50 per month. Those on qualifying Tribal lands can save up to $75 per month.
For example, qualifying new and existing customers on an AT&T Internet plan with speeds up to 300Mbps would pay $5 a month or less.
AT&T will begin accepting EBB customers shortly after the FCC launches its program on May 12.
“The pandemic proved that all Americans need reliable broadband connections for everything from applying for jobs, to working at home, to participating in school,” said AT&T Communications CEO Jeff McElfresh. “We are eager to step up and work hand-in-hand with the federal government to provide relief to customers while helping to bridge the Digital Divide. We and others will also continue to work with Congress to create long-term sustainable solutions to help low-income families pay for broadband long after the program ends.”
When will the benefit be available to eligible plans?
EBB eligible plans from AT&T – internet, mobility, and prepaid – as well as Cricket Wireless will be available to qualifying customers shortly after the FCC opens its program on May 12.
Which plans are eligible?
The benefits can be applied to select wireline and wireless broadband service plans for both new and existing customers. There is a limit of one benefit per eligible household. AT&T Mobility and Cricket will be offering the benefit in all 50 states and AT&T Internet will be offered throughout our 21-state footprint.
AT&T Internet Plans
Select AT&T Internet plans including our fastest service – the 1 GIG plan (Internet 1000) powered by AT&T Fiber – will be eligible for the temporary Emergency Broadband Benefit. The affordable Access from AT&T will also be eligible. Details will be available soon on att.com/EBB.
AT&T Wireless Plans
Qualifying customers can use their temporary federal benefit on our AT&T Unlimited Your Way, Unlimited StarterSM, ExtraSM and EliteSM plans, all of which have 5G access included.3 Details will be available soon at att.com/EBB.
In addition, select AT&T PREPAID and Cricket Wireless plans are eligible.
Here’s how it works
Customers must first apply and be approved for the EBB by the federal government at getemergencybroadband.org beginning May 12. They can get approved online in just a few minutes, although it could take up to a few days if the application requires a manual review.
AT&T will begin its EBB program within days of the FCC starting its verification process. Customers who have been approved will then be able to order eligible new AT&T internet or wireless service, or have the benefit applied to their existing service, if on an eligible plan.
