Innovative service provider is beating the competition, enhancing its brand and winning new subscribers with Gigabit services powered by Calix Platforms and Solutions
Calix, Inc. has announced IdeaTek has upgraded its access network with the AXOS E7-2 Intelligent Modular System, dramatically simplifying operations and future-proofing its network as it expands Gigabit services to subscribers.
IdeaTek is building on this foundation and delivering an exceptional subscriber experience by embracing Calix GigaCenters, 804Mesh satellites, and Calix Support Cloud to deliver managed and whole home Wi-Fi services.
With AXOS, the central Kansas-based communication service provider (CSP) ensures always-on service levels as it expands into competitive markets. As IdeaTek quickly turns up new residential and business subscribers, the AXOS E7-2 Intelligent Modular System allows for the automation of workflows and establishes common service definitions across the entire network, eliminating unnecessary truck rolls.
Additionally, IdeaTek has access to the AXOS Diagnostics Toolbox, which provides the network self-healing and troubleshooting capabilities necessary to maintain connectivity while significantly reducing operational costs. Thanks to AXOS, IdeaTek’s next generation network is not only more powerful but also simpler to operate.
IdeaTek is also enhancing the subscriber experience with managed and whole home Wi-Fi by offering GigaCenters and 804Mesh satellites all managed by Calix Support Cloud. IdeaTek will now have access to the analytics necessary to remotely manage the network and proactively address subscriber issues before they require truck rolls.
“IdeaTek was founded on the mission that every American deserves access to ultra-fast, reliable internet,” said Daniel Friesen, chief innovation officer and co-founder for IdeaTek. “Partnering with Calix not only arms us with the tools to deliver on this brand promise to our subscribers but also ensures that our network services surpass those of much larger competitors.”
Based in Buhler, Kansas, IdeaTek’s commitment to the rural communities it serves has made it one of the top E-rate providers in the area and a major CAF-II recipient. In addition to the homes, farms, and local businesses that make up the majority of IdeaTek’s subscriber base, they also support an eclectic mix of non-traditional customers including local colleges, healthcare facilities, and sports organizations.
“By partnering with Calix, IdeaTek is building the right foundation to scale its network and service offerings with the speed and agility necessary to meet subscriber demand both today and in the future,” said Skip Hirvela, vice president of sales for Calix. “AXOS is enabling IdeaTek to simplify their operations to realize significant cost reductions. The complete end-to-end solution of AXOS GPON and GigaFamily products, all managed by Calix Support Cloud ensures a consistent subscriber experience, aligning perfectly with their brand promise of providing fast and reliable service.”
