RADCOM Ltd. has signed a multi-year agreement with 1GLOBAL to deploy RADCOM ACE, its cutting-edge assurance solution designed to optimize network operations and deliver next-generation, AI-powered assurance. 1GLOBAL is a technology-driven global mobile communications provider that delivers seamless compliance and connectivity solutions to leading global financial institutions, multinational enterprises, mobile network operators, and consumers.
The deployment of RADCOM ACE will elevate customer experiences across Europe, North America, and Asia, supporting more than 43 million connections.
Hakan Koç, Founder and Chief Executive Officer of 1GLOBAL, said: “At 1GLOBAL, our mission is to deliver communication solutions that connect people instantly, at scale, anywhere in the world. Partnering with RADCOM strengthens our commitment to providing top-quality services and superior customer experiences through next-generation, AI-driven assurance. Their cloud-native platform enables faster, more flexible network monitoring while significantly reducing total cost of ownership compared to legacy assurance solutions, making them the ideal partner as we accelerate our global network rollout.”
Benny Eppstein, Chief Executive Officer at RADCOM, said: “We are delighted to welcome 1GLOBAL as a new customer and partner. 1GLOBAL delivers unparalleled connectivity solutions to clients in more than 190 countries, and as they expand their network and transition to the cloud, RADCOM will deliver a next-generation assurance solution that integrates seamlessly with their infrastructure. Our solution delivers real-time insights and AI-driven analytics to ensure outstanding customer experiences worldwide, while running on the public cloud to support new services and functions across their evolving network, all with a significantly lower total cost of ownership.”
RADCOM ACE will provide 1GLOBAL with a comprehensive, scalable, and flexible AI-driven assurance solution covering subscribers, devices, and the Internet of Things (IoT), while seamlessly adapting to network growth and rising traffic demands. Built on a state-of-the-art cloud-native platform with patented load-balancing technology, RADCOM ACE maximizes efficiency by processing only the most relevant data, dramatically reducing data volumes while maintaining full visibility. In addition, it provides a future-ready foundation for 1GLOBAL to expand into advanced use cases, including agentic AI, enhanced AI-powered insights, and closed-loop automation.
The solution provides full IP Multimedia Subsystem (IMS)/Voice over Long-Term Evolution (VoLTE) and 4G/5G data monitoring, enabling precise and highly efficient troubleshooting across all required protocols. It incorporates advanced capabilities such as rule-based correlation, AI-driven anomaly detection, and deep analysis of both voice and data traffic through user-plane analytics, ensuring superior service quality and outstanding customer experiences.
