Subex, an enabler in AI-driven telecom solutions, has secured a multi-year agreement with a Tier-1 telecom operator in the Middle East to modernize its Business Assurance capabilities.
Under a multi-year engagement, Subex will implement its next-generation Business Assurance platform and provide ongoing support to strengthen revenue protection, risk management, and operational transparency across the operator’s nationwide operations.
This win marks a significant renewed partnership with a long-standing customer, reflecting Subex’s continued commitment to delivering reliable, future-ready assurance solutions in complex, high-volume telecom environments.
Subex was selected for its credible migration approach, that preserves live assurance operations, its demonstrated commitment over time, and its ability to meet stringent expectations across business users, IT, procurement, and legal stakeholders.
Nisha Dutt, MD & CEO of Subex, said: “This win reinforces Subex’s position as a trusted partner to operators on their digital transformation journey while safeguarding/protecting revenues. We are delighted to deepen our collaboration and support the operator in building a more resilient and intelligent assurance ecosystem, delivering a smooth migration and a modern assurance foundation that supports the customer’s next phase of growth.”
Subex is a telecom AI solutions company enabling Communications Service Providers (CSPs) across the globe to deliver connected experiences to their customers. Founded in 1994, Subex brings over 30 years of expertise in helping CSPs maximize revenue and profitability. With proven expertise in business optimization and analytics, Subex is at the forefront of leveraging AI to build intelligent connected ecosystems for its customers.
Anchored in its brand ethos of Fearless, Seamless, and Fraud-Free, Subex helps operators manage risks, ensure frictionless operations through AI-led automation, and safeguard trust across every interaction. Its award-winning portfolio spans Business Assurance, Fraud Management, and Partner Ecosystem Management, enabling CSPs to mitigate revenue leakage, combat emerging fraud, and strengthen partner settlements in an AI-native environment.
Complementing its products, Subex provides scalable Managed Services and specialized Business Consulting. Today, Subex powers over 300 installations across 100+ countries.
