Contact Center

Latest

8X8 Launches Contact Center for Microsoft Teams

Telecomdrive Bureau - March 16, 2021

Verizon expands its contact center portfolio with Genesys Cloud

BT commits multi-million-pound investment for contact centre in Plymouth

Onicorn Taps WorkGenda to boost efficiency in Turkish call center market

How Indosat Ooredoo is Reinventing Contact Center Experience

How Optus is Reinventing the Contact Centre Experience

Telecomdrive Bureau - December 4, 2020

Russia’s Tricolor deploys omnichannel contact center with Orange Business Services

Telecomdrive Bureau - November 23, 2020

BICS fuels Talkdesk’s expansion of cloud contact centre solutions

Telecomdrive Bureau - November 17, 2020

Ooredoo Debuts Contact Centre Management Solution for Businesses

Telecomdrive Bureau - November 2, 2020

Twilio Expands IoT Offering, Unwraps Microvisor IoT Platform

Telecomdrive Bureau - October 5, 2020

How Twilio is Powering Communications for Contact Tracing Initiatives

Telecomdrive Bureau - September 5, 2020

Network Infrastructure

TTEC Unveils Virtual Contact Center Solutions

Telecomdrive Bureau - June 10, 2020

Windstream Debuts OfficeSuite UC CCS with Live Chat

Telecomdrive Bureau - June 1, 2020

Thailand’s Teleinfo Media Taps Tikal for Cloud-Enabled Call Center Services

Telecomdrive Bureau - May 28, 2020

BPO Services from Swisscom, available on Inventx Open Finance Platform

Telecomdrive Bureau - May 26, 2020

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TelecomDrive is an effort to create a unique content focused platform for the telecoms and communications segment. This online publication is reaching out to key stakeholders in India, SAARC, MEA and Asia Pacific region covering telecom operators, video service providers, ISPs, government bodies, regulatory boards, MSOs, VAS players and the vendor ecosystem.