Singtel completes telco trial of AI-enabled Home WiFi Gateway

Singtel, in collaboration with Qualcomm Technologies, Inc., announced the successful completion of a Proof of Concept (POC) of an AI-enabled Home WiFi Gateway that intelligently identifies and prioritises traffic based on the application type. 

The POC involved testing several applications across a range of devices to determine the improved quality of experience delivered by the AI-powered Smart Traffic Classifier, part of the Qualcomm® Networking AI Suite available on Qualcomm Dragonwing (TM) Networking Wi-Fi 7 platforms. The Smart Traffic Classifier is designed to deliver up to a 50% average latency reduction for applications such as gaming, streaming, and voice and video calls in congested environments.

Singtel completes telco trial of AI-enabled Home WiFi Gateway

Following this POC, Singtel will work on commercialising this capability across markets within the Singtel Group, starting with Singapore, as well as explore future AI capabilities enabled by Qualcomm Dragonwing NPro 7 and N7 Platforms to further enhance customer experience and satisfaction.

Jorge Fernandes, Group Chief Technology Officer, Singtel, said, “In today’s hyper-connected world where households rely heavily on uninterrupted high-speed connectivity for work, entertainment, and the operation of smart home devices, effective traffic management is imperative. Through this collaboration with Qualcomm Technologies, we’re setting new benchmarks in home connectivity by harnessing the power of AI to deliver seamless bandwidth allocation and energy optimisation that will boost our customers’ connectivity experience. Together, we will continue exploring new innovations to support the evolving digital needs of our customers.”

This collaboration follows the Memorandum of Understanding signed by Singtel Group and Qualcomm Technologies to drive forward the development and deployment of transformative solutions and innovations that will enhance the daily lives of people.

Mr ST Liew, Vice President & President, QC Taiwan, SEA and ANZ, said, “We are thrilled to collaborate with Singtel Singapore on this groundbreaking AI Gateway initiative, marking a significant step forward in our shared vision of harnessing the power of AI at the network edge. By leveraging Qualcomm Technologies' AI capabilities, we aim to revolutionise connectivity and enhance user experiences. We look forward to continuing our work with Singtel Group to bring transformative AI solutions to market.”

The roll-out of the AI-enabled Home WiFi Gateway will augment Singtel’s ongoing efforts to boost its national broadband network that supports the rising demands for new technologies. Last year, Singtel was the first fixed broadband service provider in the world to successfully implement the international Broadband Forum TR-369 standard for Wi-Fi management.

This enables the telco to efficiently man-age multi-vendor home broadband customer premise equipment and accelerate the roll out of new innovative technologies and capabilities like Wi-Fi 7, 10Gbps broadband services and more. It also enables better interoperability between the network and connected devices, translating to an improved digital customer experience.