Telkom, Huawei Launch Indonesia’s TV-based Video Communication Service in Surabaya

PT Telkom Tbk (Telkom) and Huawei, have done the soft launch of Indonesia's first TV-based video communications service, IndiHome Video Call, at the Atrium Tunjungan Plaza, Surabaya.

As a result, besides being able to use fixed line phone and mobile phone services, IndiHome’s subscribers can also use their TV to communicate. The service will be available for commercial use in Telkom Regional V (East Java, Bali and Nusa Tenggara area) by the middle of May 2017.

The service will allow people to have real time video communication by integrating video communication capabilities in a set-top box, together with a webcam and registering for the IndiHome Video Call service. The functions can support video communication between TV and TV, TV and mobile phone, as well as mobile phone and mobile phone.

The IndiHome Video Call service provides a face-to-face real feeling and carrier-grade video communication experience to subscribers including high definition video call with a resolution up to 720P. This includes a like-crystal high definition voice.

In Indonesia, there are many people living away from their hometowns for study or work, and many companies have branch offices in different regions. Therefore, the IndiHome Video Call Service can improve communication efficiency and reduce travel expenses as people can conveniently communicate with family and make office communication more efficient.

Suparwiyanto, District Executive Vice President, Telkom Regional V East Java, Bali and Nusa described IndiHome is as one of the flagship services of PT Telkom which presents 100% fiber quality to deliver all services of telephony, Internet and IPTV, and Over The Top (OTT) services via CATCHPLAY video streaming, iflix, and HOOQ.

This service is now coupled with a video call service that will make customers more comfortable, and is familiar when interacting with others. IndiHome Video Call offers many new experiences and a digital lifestyle to its customers.

"With the soft launching of IndiHome Video Call, we hope that the presence of IndiHome may be useful to the community of East Java, Bali, and Nusa Tenggara. IndiHome is easy and practical, a complete digital solution as well as a positive entertainment," said Suparwiyanto. He is very optimistic that IndiHome will be the first choice for home needs over the triple play complete services-home phone, high speed internet, and IPTV.

Sun Xiwei, Vice President, Huawei Indonesia said, "It is a honor for Huawei together with Telkom for soft launching the IndiHome Video Call service for its subscribers in East Java, Bali and Nusa Tenggara area. It is an innovation breakthrough for video communication by combining IPTV and IMS solutions.

“In the future, the video service will become a basic service for operators to gain commercial value through three aspects: entertainment video, communication video, and industry video in the digital service market. As Telkom’s strategic partner, Huawei has been continuously committed to help Telkom achieve business success by providing the best solutions and services.”