Telefónica Deutschland Taps Tech Mahindra to Support Network Operations

Telecommunications provider Telefónica Deutschland and Tech Mahindra Ltd, a provider of digital transformation, consulting and business re-engineering services and solutions, have agreed on a strategic cooperation in the network and services operations segment.

Telefónica Deutschland selected Tech Mahindra for its network and services operations in addition to further develop 5G, artificial intelligence and machine learning use cases.

Mallik Rao, Chief Technology & Information Officer of Telefónica Deutschland, explains: "We are pleased to announce this partnership with Tech Mahindra. We are supported by a globally experienced service provider to consistently drive forward the development of our network and services operations, thus leading to further enhancement of 5G, artificial intelligence and data analysis use cases".

Vikram Nair, President, Europe, Middle East and Africa (EMEA) of Tech Mahindra, said: "This strategic partnership strengthens our long-standing relationship with Telefónica, in which we support the company in realizing its vision of becoming the 'Mobile Customer and Digital Champion' by 2022. As part of our TechMNxt charter, Tech Mahindra is strongly committed to 5G, the network of the future, and focuses on technology-driven innovation for digital transformation. We look forward to working together to drive innovation and deliver real value and quality to our customers“.

Telefónica Deutschland offers telecommunications services for private and business customers, as well as innovative digital products and services in the fields of the Internet of Things and data analytics.

The company is one of the leading integrated telecommunications providers in Germany. In the mobile segment alone, Telefónica Deutschland is responsible for more than 42.4 million connections excluding M2M (as of 30 June 2020) – no other domestic network operator connects more people. By 2022, the company aims to become the “Mobile Customer & Digital Champion”, meaning the preferred partner for customers in the German mobile service market that allows them mobile freedom in the digital world.

Through its core brand O2 and various secondary and partner brands, the company sells postpaid and prepaid mobile telecommunications products including innovative mobile data services.

The basis for this is a mobile service network based on a highly reliable GSM, UMTS and LTE infrastructure. At the same time, the company is setting up an energy-efficient high-performance 5G network.