Contact center operations are moving rapidly into the cloud, as a growing number of businesses embrace the flexibility and simplicity of service subscription models....
Avaya has announced it is working with Google on innovative contact center solutions for the enterprise segment.
The collaboration combines Avaya’s expertise in customer engagement technologies...
Together with several industry partners, Google has announced the creation of the Indian Language Internet Alliance (ILIA), a group committed to promoting the growth of...
With the booming smartphone industry, more and more customers are finding it easy to embrace Over-The-Top operator such as Skype, Twitter, Google and WhatsApp...
Qwilt has announced that J:COM, Japan’s leading cable broadband and multi-channel video provider, has transformed its video delivery network using Qwilt’s Open Caching solution,...
Tecnotree, a global digital platform and services enabler for 5G and cloud-native technology, post the acquisition of a North American AI/ML company in December...
Communication Technology Services (CTS), an in-building and campus connectivity solution provider, announced the availability of the Customer Portal for the CTS Private Cellular Network-as-a-Service...
Telecoms software developer and expert in eSIM services, Mobilise, has launched its own showcase application on the iOS App Store to demonstrate exactly how...
