T-Mobile Austria deploys TEOCO’s SmartCM to improve network operations

TEOCO, a provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide, has today announced the deployment of its SmartCM solution with T-Mobile Austria.

The next generation Radio Access Network (RAN) configuration management tool is being used to provide the operator’s 7.2 million subscribers with a better quality of service.

During 2018, the Austrian operator, owned by Deutsche Telekom Group, deployed TEOCO’s SmartCM to ensure the successful transition from their legacy systems in a short timescale. By deploying TEOCO’s solution, T-Mobile Austria can now perform accurate configuration changes in real-time, reducing operating costs and improving subscriber network quality.

Furthermore, the nature of the contract with Deutsche Telekom Group will form the basis for all T-Mobile affiliates in Europe to benefit technically and commercially from the configuration management solution.

TEOCO’s SmartCM solution will now automatically provide a centralized, vendor agnostic view of T-Mobile Austria’s entire network. SmartCM will automatically monitor and audit the accuracy of T-Mobile Austria’s network configuration and highlight all discrepancies. Furthermore SmartCM will also integrate any changes such as new sites, cells, parameters, and neighbours into the network via its Network Write capabilities. The solution will also further enhance T-Mobile Austria’s reporting functionality by allowing users to automate the scheduling and distribution of reports with key metrics at specified times—all without user intervention, increasing efficiency.

The implementation of SmartCM is a key part of T-Mobile Austria’s digital strategy. “We strive to offer the best in internet experience, entertainment and service for our 7.2 million connections. We have been voted the most popular mobile operator in Austria for five years running, and we want to keep this honor by maintaining the best network,” said Driton Emini, Vice President Next Generation Networks at T-Mobile Austria. “With SmartCM, we have a futureproof solution for our network configuration as we begin work on our 5G expansion. Our partnership with TEOCO gives us the speed and agility we need to continue to grow our business and maintain the highest quality of service. Being ranked the best radio network in Austria in the 2018 Connect Tests is our proof that we are on the right track.”

“We are delighted to deploy our solution with T-Mobile Austria. Like so many other operators, they are looking to ensure that their planning and optimization results are being deployed automatically in the network in the highest quality of service for their subscribers. Seeing how SmartCM can help T-Mobile Austria to deliver the best performing network is very exciting. Our ability to support wider Deutsche Telekom Group operators in the region also opens up major opportunities for the future harmonization of network operation processes,” said Thomas Neubauer, Vice President, Business Development & Innovations at TEOCO. “As 5G looms, this is even more important as misconfiguration is one of the primary causes of poor performance which could lead to a potential loss in revenue and a risk to subscriber experience.”