STC Launches Maintenance Center Accredited by Apple

Saudi Telecom Company (STC) has launched Maintenance Center accredited by Apple

STC has launched a maintenance and technical support center accredited by Apple for smart devices. Young Saudi male & female, who are specialized in maintaining Apple products and providing technical support, will manage the center. The service includes also devices that are not included by Apple guarantee.

Located in Al Ghadir in Riyadh, the center aims to expand STC’s services to ultimately satisfy the largest segment possible of customers and improve operational efficiency as a part of the company strategy DARE. Similar centers are expected to open in other regions as well.

Bringing 5G in Middle East

STC has developed the infrastructure of wireless networks in the Kingdom, extended their range, provided the latest global technologies, and accelerated the deployment of 5G networks, which is considered a major digital transformation.

5G networks provide the foundation for a range of innovative future applications, including the provision of unrivaled high-speed mobile Internet all over the Kingdom. At this time, 5G networks in their first phase are available in select areas in a number of major cities, by using home routers that will be available at specific STC outlets depending on the customers’ demands.

This is a confirmation of STC’s commitment towards providing pioneering innovative technologies and services to its customers all over the Kingdom and the region, since 5G technology aims to improve the speed and performance of wireless networks.

This development will not only enhance the efficiency of the communication between humans and phones or computers, it will also inspire much sophisticated uses such as Internet of things (IoT), artificial intelligence (AI), and robotics.

In May 2018, STC Group, in the presence of His Royal Highness Prince Saud bin Naif, governor of the eastern region, had succeeded in launching its first live 5G network for the first time in the MENA region after completing the testing and trials phase.

In addition to being among the first operators worldwide to make a successful call on a 5G smartphone in the Middle East, in collaboration with its strategic partners after successfully leading the phase of 5G testing and trials, which began in 2017; STC will continue to complete and expand the network gradually in the Kingdom's major cities during the current year. VIVA Bahrain launched its first live 5G network in June 2018.

The launch of 5G commercial services is in line with the Kingdom's digital transformation plans, and the objectives of the National Transformation Program as well as the Saudi Vision 2030. This launch can be seen as a confirmation of the advancement of the infrastructure that the Group has contributed to developing by heavily investing in it to ensure an advanced technical future.