StarHub Launches 5G Services in Singapore

StarHub 5G is here! Over the last 20 years, StarHub has become synonymous with offering new and customer-focused innovations first to everyone in Singapore. Starting Tuesday (18 August), StarHub will be the first in Singapore to unleash 5G services for customers.

With StarHub’s new Mobile+ or Biz+ mobile plans, customers will be able to automatically experience some early 5G benefits using compatible mobile devices currently available in the market. The early trial access to StarHub 5G is free-of-charge for customers in the lead up to the full commercial launch of ultra-fast, ultra-responsive 5G standalone services next year.

5G is now a reality for Singaporeans and the journey to introduce 5G services to them is well underway. StarHub 5G signals currently cover 53% of Singapore’s populated areas and will expand to reach 70% coverage by September 2020. The areas include busy locations and major residential hubs, such as Ang Mo Kio, Bedok, Central Business District, Clementi, Jurong, Orchard, Tampines, Woodlands and Yishun, among others. The full list of areas covered is available on StarHub’s website at www.starhub.com/5g.

“Just as how steam, electricity and electronics have enriched our lives, the technology revolution of our era – 5G – will usher in unprecedented speed, simplicity and instantaneity, changing the way we work, play, browse, game, watch and create,” said Johan Buse, Chief of Consumer Business Group, StarHub. “Given the broad and infinite possibilities of 5G, we are eager for our customers to catch an early glimpse into the ultra-fast speed and ultra-low-latency upgrades that will empower hundreds of thousands of consumers, enterprises, government clients and Singapore. Our customers’ experience means a great deal to StarHub, and we will never stop trying to enhance their lives through 5G information and communication technologies and digital innovation.”

Hello crystal clear and lag free entertainment with StarHub 5G

From tomorrow (18 August), StarHub’s trio of Mobile+ plans will be enhanced with early 5G capabilities for customers to stream, game and surf super smoothly and reliably. Launched earlier this month, Mobile+ is StarHub’s all-inclusive suite of plans that offer customers free entertainment, huge data bundles, outgoing talktime, SMS and free Caller Number Display. Full details on Mobile+ are available at www.starhub.com/mobile.

All Mobile+ plans come with free 12-month subscription to StarHub TV+ (Usual rate: $9.90 monthly) and free one-month access to cloud gaming service Antstream Arcade (Usual rate: $8.99 monthly). With StarHub TV+, subscribers can stream popular Korean, Chinese and English content on demand, enjoying up to 20,000 hours of fresh programmes every month. They will also be the first in Asia to game-stream over 1000 classic arcade video games through Antstream Arcade.

Hello office on the go with StarHub 5G

StarHub 5G empowers enterprises to take their office with them, wherever they go, by combining 5G connectivity, SmartUC softphone capabilities and popular productivity applications in a single Mobile Office Bundle. For a flat monthly fee, enterprise customers will be able to choose one of the three new Biz+ two-year plans with StarHub SmartUC Mobile and Microsoft 365 subscriptions for a complete collaborative, connected and communication experience.

The new plans, which will be available starting tomorrow (18 August), come in two-year, SIM-Only one year and SIM-Only no-contract options. They offer customers large bundles of data and greater customisation with new value-added services. Customers on the Biz+ two-year plans enjoy worry-free device care – unlimited access to technical support and two device swaps in 24 months with free delivery to any location in Singapore – with StarHub SmartSupport. Full details on the Biz+ plans are available at www.starhub.com/bizmobile.

For a start, customers will be able to experience StarHub 5G using Huawei P40 Pro or Huawei P40 Pro+ 5G. Customers on Samsung Galaxy S20 Ultra 5G, Samsung Note20 5G and Samsung Note20 Ultra 5G can expect to receive 5G software updates from Samsung in phases starting end August. Users of OPPO Find X2 Pro 5G can look forward to receiving 5G software updates from OPPO progressively from end October. StarHub continues to work closely with a variety of phone manufacturers to make available more 5G capable models for customers.

StarHub 5G will get bigger and better for customers

StarHub 5G is currently ‘live’ on 2100MHz spectrum on a non-standalone architecture, similar to other overseas 5G networks. Nokia is the technology partner for StarHub 5G. This early 5G trial will run till 16 February 2021. By mid-2021 StarHub will offer ultra-fast and ultra-responsive 5G services on 3.5GHz spectrum on a standalone architecture to underpin next-generation ICT and digital innovation for Singapore, from secure private networking to advanced manufacturing, fully autonomous drones, robots and vehicles, pioneering remote health treatments, immersive AR/VR entertainment, cloud gaming, enhanced remote working capabilities and plug-and-play fixed wireless access.

Over the next few months, StarHub will roll out a series of simple messages and videos through various platforms to demystify 5G for customers and help them understand its tangible benefits better.