RADCOM Ltd. has entered into a multi-year contract to provide its service assurance solution – RADCOM ACE – to enhance the end-to-end customer experience for a mobile operator in Europe.
Providing real-time analytics for 5G services, RADCOM ACE will help the operator deploy and launch 5G smoothly, maintain the highest quality of services and ensure a highly optimized and automated network.
"5G networks are highly dynamic and require real-time subscriber analytics to rapidly identify and resolve customer-impacting issues," said Eyal Harari, RADCOM's Chief Executive Officer. "Our advanced cloud technology will provide these critical insights that enable the seamless rollout of new 5G services and ensure confidence when testing and rolling out new advanced services. This contract is an important acknowledgment of our market leadership in the 5G assurance space."
RADCOM ACE is cloud-native and vendor-agnostic, providing impartial, end-to-end visibility that helps network engineers identify and resolve service issues in real-time, which is critical when rolling out 5G services and new network architectures. Helping teams smartly monitor the end-to-end network performance for 5G standalone and 5G non-standalone, RADCOM ACE lets engineering teams make real-time data-driven decisions and proactively improve the service quality, ensuring unparalleled focus is on the quality delivered to customers.
RADCOM is an expert in 5G ready cloud-native network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights.
The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance.
Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting, and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization.