Peter-Service Drives Billing Transformation for Turkcell Northern Cyprus

Peter Service, a fast-growing telecom software vendor, has completed a billing transformation project for Turkcell Northern Cyprus, a telecom operator providing mobile and broadband services to more than 500,000 customers, under a two-year contract.

As the result of the project, the operator got a carrier-class convergent real-time system providing a single point of rating, charging and billing regardless of the payment method or service.

Under the contract, Peter-Service delivered a convergent billing solution to upgrade its own postpaid business support system (BSS) and replace a third-party prepaid billing system. As part of the transformation, in June 2016 more than 500,000 prepaid subscribers were migrated to the new single system. Peter-Service also delivered managed services and user acceptance testing services.

“Driven by the rapid rollout of 3G networks in Cyprus, Turkcell Northern Cyprus adopted a new strategy that sought to abandon the existing BSS/OSS arrangement where subscribers were divided into two groups with different services,” İsmet Yazıcı, Turkcell Northern Cyprus CEO, said. “We selected a single provider who facilitated a smooth transition to a convergent solution which is now serving all of our subscribers.”

Today, the convergent billing solution from Peter-Service is supporting more than half a million subscribers. By selecting Peter-Service, Turkcell North Cyprus managed to cut its operational costs (OPEX) through the reduction in the number of systems to be operated and maintained.

“With the arrival of high-speed mobile internet and growing use of digital services, problems started to snowball. We trusted Peter-Service and were not disappointed. Now we can be much more bold and ambitious in our planning,” Kaan Terzioglu, Turkcell CEO, commented. “We can manage our assets in Northern Cyprus in an efficient manner to make them ready for the digital age, staying with the vendor who has demonstrated the ability to deliver on complex projects. It is both easier and cost-effective.”

In 2016, Peter-Service successfully completed a number of projects abroad. Most of them involved swapping out third-party providers’ billing systems. That success is largely driven by the extensive experience gained in Russia where Peter-Service has been working for its clients, including Russia's top mobile network operator MegaFon, for 25 years.

“We have rich experience in billing consolidation and BSS transformation in general. Since the establishment of our company, we have completed many projects of varying scale and complexity in Russia and abroad, and currently we are focusing on applying our expertise and experience gained in local transformation projects to other markets,” said Igor Gorkov, Peter-Service CEO. “In terms of solutions, technology and processes, we are on a par with the global industry leaders. Responding to the current global market needs, we work with utmost commitment to ensure each project’s success and deliver fully customized solutions to each of our customers, while our IT architecture is flexible enough to accommodate all sorts of modifications.”

Founded in 1992 and based in St. Petersburg, Peter-Service became the first company in Russia to create a billing system for a mobile network operator. With over 20 years of history, Peter-Service ranks among Russia’s top IT companies and is a technology and market leader in software solutions for the telecommunications industry, focusing on OSS/BSS development, deployment and maintenance.