Orange Polska Taps Comarch OSS to Drive Fiber-to-the-Home

Orange Polska, the leading Polish telecommunication provider, has chosen Comarch as its OSS software vendor to support Orange’s OSS4TTH project.

As part of this deployment, Comarch will provide Orange Polska with its best-of-suite OSS solution, comprising modules which enable:

•an easy management of both network resources (Network Inventory Management) and services (Service Inventory)
•customer order decomposition (Service Order Management) and dynamic services fulfillment process (Service Fulfillment)
•seamless management of workforce in the field (Field Service Management)
•simplification of the management of reported errors (via the Trouble Ticketing System)

Comarch will be responsible for the migration of Orange’s physical, logical and service inventory data. It will also facilitate the integration of the solution with Orange’s BSS domain, network infrastructure and service delivery platforms via a managed API in line with the TM Forum’s Open API recommendation.

The project will streamline the technology tools that support Orange’s Fiber-to-the-Home (FTTH) project, transforming and automating its network management and service delivery processes.

The business case for the project assumes reduction of TCO (total cost of ownership) in the OSS domain. It will also enable improvement of business operations KPIs and will allow for increased flexibility in the deployment of new services, technologies and processes in the GPON (Gigabit Passive Optical Network) access network domain.

“Orange has always been on the forefront of innovation, and its FTTH offering is perfect proof of this. We are very excited to work with Orange to build their OSS environment, which will optimize the offering of innovative FTTH services and improve customer experience,” said Marcin Dąbrowski, VP Telecommunications, Comarch.

The first project phase is expected to be delivered in September 2017, with the whole project planned to be completed in May 2019.