Orange Business Services deploys converged communications to improve global collaboration at Amcor

Orange Business Services has entered into a contract with Amcor, a global leader in flexible and rigid plastics packaging with operational headquarters in Zurich, Switzerland, to introduce a wide range of fixed and mobile solutions.

Converging its communications will allow Amcor to improve global interaction and collaboration for employees in 43 countries across five continents.

The new six-year, multi-million euro contract introduces new services to reduce complexity and save costs, including Telecom Expense Management (TEM), Mobile Device Management (MDM), mobile connectivity, Business Together as a Service (B2GaaS) and Business Talk SIP Trunking.

“We know Orange Business Services is a reliable partner with a proven delivery track record. In addition to having an unmatched global presence in both mobile and fixed connectivity, Orange tells a real end-to-end story around IT and digital transformation. Amcor continually reviews its IT solutions to ensure we are keeping up with the latest solutions,” says Joel Ranchin, VP Corporate IT & Global Business Services at Amcor.

Reduce complexity and save costs

The contract centralizes mobility management, leverages network services to reduce fixed voice costs and enforces global security standards for the mobile fleet. Amcor can make intracompany calls at no cost globally, using its existing wide area network, and place international and national calls at a reduced rate in most countries. It is also able to streamline voice services in 19 countries by using Orange Business Talk SIP Trunking.

Mobile Device Management allows Amcor to deliver new services securely to its end users while staying on top of costs with Telecom Expense Management. And finally, the new Orange services provide homogenous mobility contracts, delivery and operational support via Orange support and its partners, including the Freemove alliance.

“Our objective is to be the trusted partner in our customers’ digital transformation. This fixed-mobile convergence contract will help Amcor improve collaboration throughout the organization and gain better control over all communications. It is an important step in meeting Amcor’s ultimate goal of enabling faster innovation, allowing more creativity and enhanced growth,” comments Anne-Sophie Lotgering, senior vice president, Europe, Russia and CIS at Orange Business Services.