Network Evolution: Sydney Trains Taps Ciena to Improve Customer Service

Integration of converged packet optical solution upgrades transportation provider’s network for greater customer safety and improved customer service

Sydney Trains is upgrading its network with Ciena's 6500 Packet-Optical Platform to improve public services across its transportation system with a faster, low latency and reliable data network. The deployment will support critical passenger safety measures that ensure trains operate at safe distances.

By investing in both 100G transport and Optical Transport Network (OTN) switching solutions, Sydney Trains fulfills its focus on building a network that enhances support of customer safety and critical train operations.

Sydney Trains has various sites along its network that have different traffic requirements. The flexibility of Ciena’s 6500 Packet Optical Platform supports these end-to-end services and various system configurations, including deployments over long distances and fiber types such as aerial.

This network upgrade aids the transportation provider to transition from an SDH legacy network, and lays the foundation required to support future high capacity service requirements.

“It is continually a key focus for us to enhance our network for support of our most important areas: passenger safety and customer experience. Ciena’s 6500 Packet Optical Platform satisfies these elements of our operations, addressing all the requirements we need to upgrade our system in one solution.”
says, Sydney Trains spokesperson.

“For transportation providers, migrating their communication networks by deploying Packet-optical technologies is key to continually improving safety measures and optimizing passenger services. Ciena offers converged packet optical solutions that serve as the foundation for public transport agencies to meet current needs, while enabling them to invest in the infrastructure to deploy future services, ” explained, Anthony McLachlan, Vice President and General Manager, Asia Pacific, Ciena.

Sydney Trains operates quick, frequent and reliable trains in the greater Sydney suburban area. The company also operates and maintains the metropolitan rail network and provide maintenance services to NSW Trains.

Ciena is a network strategy and technology company - translating best-in-class technology into value through a high-touch, consultative business model.