How Amdocs's FiberONE is Leveraging GenAI to Simplify Deployment

Amdocs, a provider of software and services to communications and media companies, has launched its new fiber-in-a-box solution, FiberONE, an end-end offering as a service that empowers communications service providers (CSPs) to capture new market share, provide captivating experiences and accelerate fiber offerings – from design and rollout, to launching brands and new offerings. 

Service providers face significant challenges in fiber deployment and orchestration, not only in terms of high deployment costs, regulatory hurdles, and workforce constraints but also in managing the complex digital infrastructure required for operations. As fiber expansion accelerates, balancing infrastructure costs with a capable, end-to-end digital backbone will be critical to sustaining efficiency and profitability. 

To address this, Amdocs has leveraged its vast offerings, and expertise in simplifying and speeding the deployment and management of fiber for over 40 leading service providers worldwide to create a comprehensive solution. As a pre-integrated collection, offering an end-to-end digital approach for the lifecycle of fiber providers, it can also be implemented modularly to complement any brownfield IT and network incumbency. Additionally, it leverages generative AI (GenAI) to enhance automation and efficiency, further simplifying deployment and management processes.

Benefits and features of Amdocs FiberONE include:

Empowering new, disruptive digital brands: Amdocs’ robust digital brand platform enables the rapid design and deployment of innovative, market-disrupting brands and services. Service providers can quickly integrate and launch new fiber-specific brands in hours, not days, with a turnkey approach.

Simplified billing and rapid offerings: Create a single source of truth for billing with extreme convergence and scalability with different billing models, subscriptions and digital payments. With the flexibility of Amdocs Catalog, which spans commerce, monetization, network, and partners, CSPs can define, configure, and launch new offerings in minutes. Advances in AI, GenAI, configuration, low-code, usability features, and API monetization provide the necessary flexibility and power for new functions and partner integrations. 

Fiber and digital consultancy services: Service providers can effectively manage the complexities associated with digital deployments, new technologies and fiber rollouts, leveraging highly skilled personnel, and streamlined deployment processes. Simultaneously, they can accelerate sales, enhance agility and flexibility, and open doors to new monetization opportunities in the fiercely competitive fiber broadband market. 

Drastically improved rollout of services: With geospatial network lifecycle management software, CSPs can streamline fiber deployment. This allows real-time network management, 30% faster deployment, 10% reduction in cabling and trenching, and significant cost savings by automating processes and reducing errors. 

An intelligence approach: With integrated AI and generative AI-driven automation injected into business and operations support systems, processes, and network assurance, service providers can enhance real-time decision-making and optimize efficiency. 

Zero-touch automation capabilities: By streamlining complex fiber deployment processes, CSPs will benefit from a unified, future-ready solution that supports both greenfield and brownfield deployments, allowing them to optimize time to market, reduce operational costs, and improve overall network performance. 

A proven track record: With a proven track record including designing 1.2 million fiber route miles globally, Amdocs’ teams leverage advanced program management tools to accelerate deployments while ensuring accountability.  
 
“In today’s rapidly evolving connectivity landscape, service providers have a unique opportunity to bring fiber to the market in a differentiated way, leading with simplicity and experience,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “FiberONE integrates advanced AI-led automation, real-time network management, and industry-leading capabilities that streamline deployment processes and reduce costs. This all-in-one approach empowers providers to overcome network deployment complexities, ensuring they can meet the growing demand for fiber connectivity efficiently and effectively, while simultaneously growing revenue.”