Cataleya’s Orchid SBC Certified for Microsoft Teams Direct Routing

Cataleya’s Orchid SBC has been certified for Microsoft Teams Direct Routing allowing organizations to connect Teams phone system to a Service Provider of their choice. With this, Orchid can connect Teams and its users to a Service Provider via SIP Trunks to reach PSTN or Mobile subscribers around the world.

Teams is used by many organizations today as a team collaboration tool for chat, conferencing, and file-sharing features. With Direct Routing, Teams users in an organization can make and receive calls from any PSTN or Mobile subscriber around the world. This brings great flexibility as the organization can keep their existing SIP Trunk Provider and connect to Teams. Orchid can also integrate any legacy IP-PBX to Teams, thus enabling a smooth transition to Teams phone system.

Orchid’s flexibility and rich feature-set makes it a natural choice for a Service Provider to introduce Teams connectivity to their SIP Trunk offering through Direct Routing.

Cataleya’s Orchid has one base platform across different product flavours (for small to large / enterprise to carrier) and that is certified by Microsoft. Unlike others that have a variety of product types, any flavour of Orchid SBC (Orchid Air or Orchid Link) can be deployed for Direct Routing, or the required features simply added to existing deployments at any time. This offers the flexibility of multiple deployment and use case choices and upgrades do not require to purchase a new platform.

An existing SIP Trunk service to an enterprise can be easily connected to Teams by deploying Orchid which could be done on the enterprise premise or at the Service Provider end. Orchid SBC is also available as a hosted service across 30 countries.

A Microsoft certified SBC is needed to enable Teams users to connect to any SIP Provider as it must:

• Provide security to voice communication from / to the enterprise and the Service Provider over a public network
• Be easy & flexible to interconnect with various flavours of SIP and a variety of SIP Trunk providers
• Facilitate services offered by Teams like Call Transfer, Consultation Call, etc. by anchoring media and adhering to SIP service call flows

Orchid software SBC meets these requirements perfectly with its access feature bundle and high security voice communication.

What’s more, all these come with significant service analytics embedded, with the added capability of QoS and Fraud Analytics in a virtualized SBC instance that packs a punch.

“We are pleased to have passed the certification in the first attempt and are confident that we can add a lot of value with our feature richness and commercial models to our existing clients as well as new ones” says Andreas Hipp, CEO Cataleya.