Can BSNL Help Indian Telcos on Call Drop Challenge?

As a number of India’s telecom operators are facing the issue of call drops even in large metro locations of the country, Bharat Sanchar Nigam Ltd or BSNL can come forward to help the operators address this issue.

BSNL is one of the largest & leading public sector units providing comprehensive range of telecom services in India. BSNL has installed Quality Telecom Network in the country and focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages & winning customer's confidence.

Today, BSNL has about 43.74 million line basic telephone capacity, 72.60 million GSM capacity, 37,885 fixed exchanges, 68,162 GSM BTSs, 12,071 CDMA Towers, 197 Satellite Stations, 6,86,644 RKm. of OFC, 50,430 RKm. of microwave network connecting 623 districts, 7330 cities/towns & 5.8 lakhs villages.

The above data points make BSNL in a very strong position to provide seamless coverage and address capacity even in rural parts of the country. As during the past many months, there are a number of operators facing the issue of abrupt ‘call drops’ – BSNL can surely provide help in terms of enabling intra circle roaming with different operators in India.

In a similar approach Airtel has recently approached BSNL to enable intra circle roaming and other operators are also likely to follow suit in a similar fashion.

Most importantly, backed by the government’s will connect the unconnected, BSNL is making focused efforts & planned initiatives to bridge the rural-urban digital divide in ICT sector. In fact BSNL has got a unique reach, coverage and capacity with its wide network giving services in every nook & corner of the country & operates across India except New Delhi & Mumbai.

Whether it is inaccessible areas of Siachen glacier or North-Eastern regions of the country, BSNL serves its customers with a wide bouquet of telecom services namely Wireline, CDMA mobile, GSM mobile, Internet, Broadband, Carrier service, MPLS-VPN, VSAT, VoIP, IN Services, FTTH, etc.

Factors That May Cause Call Drops

According to user complaints and network optimization experience, here are some of the major factors that affect the call drop rate:
Hardware failure
Transmission problem
Intra-network and inter-network interference
Coverage problem
Antenna system problem
Imbalance between uplink and downlink
Repeater problem