Ribbon Retains Subsentio to Meet Law Enforcement Assistance Mandates

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Ribbon Communications Inc., a global leader in secure and intelligent cloud communications, has announced that its Kandy Communications Platform as a Service (CPaaS) now leverages its technology partnership with Subsentio, LLC.

Ribbon’s initiative means that its Communications Service Provider (CSP) customers around the world now can assist criminal and terrorist investigations with a law enforcement compliance program that includes a full-featured cloud communications suite.

“Today’s CSPs must manage and respond to law enforcement assistance requests on multiple technology fronts,” said Patrick Joggerst, Chief Marketing Officer and EVP Business Development for Ribbon. “Having access to a law enforcement compliance program that includes a differentiated solution is a key asset in an age of widespread public safety threats. A leading APAC carrier has already taken steps to deploy services which implement our compliance program, and more CSPs are in the pipeline to embrace this solution.”

The expanded partnership supports Ribbon with an on-call team of experts who specialize in meeting a wide variety of global requirements for lawful intercept, records production, and data retention.

As an FCC-recognized trusted third party for law enforcement assistance, Subsentio helps CSPs meet their law enforcement assistance requirements under mandates such as the Communications Assistance for Law Enforcement Act (CALEA) and the Stored Communications Act through a blend of regulatory and technical resources.

On the regulatory side, a trained staff implements law enforcement requests for subscriber information while meeting the growing requirements of subscriber privacy law. Technically, the staff discloses the subscriber information using secure technical solutions designed to protect the privacy of the investigations and non-suspects.

“A large part of the fight against terrorism and other types of crime now takes place in our communications networks”, said Steve Bock, president and CEO of Subsentio. “We’re thrilled to extend our partnership and give CSPs access a complete law enforcement compliance program that includes a virtualized technical solution with a single contract.”


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