Different businesses have different phone system requirements. Whilst some are content with a basic business phone system, your competitors may not be relying on the same basic system you’ve been using for years.
Does your current phone system support your company’s growth? And wouldn’t you like your business to look bigger to potential clients and competitors, than it really is?
Upgrading your business telephone system doesn’t have to cause any disruption or downtime. Here are some tips to help you make the process go smoothly:
Select the right supplier
Choosing the right supplier for anything is important. When it comes to a telephone supplier you’ll want to look for one that can supply your needs, provide great customer support, and a reliable system.
Location should not be an issue given that we’re talking about phones here, and your supplier should be able to supply you with a conference call facility to prevent any long distance trips for face-to-face meetings.
For example, Network Telecom has been in business for more than 20 years – helping businesses talk to their customers. The Shropshire-based company provide services to over 3,000 businesses up and down the country – location is not an issue.
Understand the system
Business phone systems are a lot more powerful than simply dialling out and receiving calls. Think what you need from your supplier before you set up your initial meeting with them.
Perhaps your company would benefit from on hold music, call recording, CTI etc. Your supplier is able to offer all of these features and many more.
It’s also worth considering getting your staff trained on the features and benefits of your new phone system at the very start to make sure they are efficient and as productive as can be.
There’s a reason why some brands are better than others. Usually it comes down to quality. And what’s most important to making your business look bigger than it really is? Quality.
Many telecoms suppliers have deals with the leading brands to re-sell their services and handsets. What this means for you is that if you go to a telecommunications company instead of the brand directly, they’re able to offer you the same handset model and services for a cheaper rate.
For example, Network Telecom are one of the UK’s leading telecommunication providers, offering some of the nation’s top brands.
These are just some of the benefits that a professional business telephone system can have on your small business that can help you expand. It’s well worth enquiring into upgrading your system as soon as you can.