Los Angeles Public Library Taps GENBAND’S Kandy to Enable Real-Time Communications

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GENBAND, a provider of real time communications software solutions, today announced from its annual customer & partner summit, Perspectives17, that the Los Angeles Public Library, the second largest public library system in the United States, has selected GENBAND’s Kandy Business Solutions Smart Office technology to enhance its communications and collaboration capabilities for its Central Library location and across its 72 branches.

Smart Office Unified Communications technology provides Los Angeles Public Library employees the ability to communicate in real time via voice, video conference, text or web conference on any smart device on any operating system (iOS, Android, Windows, Mac, etc.). The deployment also includes an emergency alert notification solution that delivers real time campus and system notifications in emergency situations.

“GENBAND’s Kandy Smart Office platform provided us with an advanced mobility solution that allows all of our branches to dramatically enhance our ability to communicate and collaborate with each other, improving not only our communications but also increasing productivity,” said Thomas Koh, Network Manager, Los Angeles Public Library, Central Library. “With Kandy Smart Office technology all of our campuses now have the ability to collaborate via high-quality voice, one-click multi-party video conferencing, IM and web and voice conferencing. Additionally, by upgrading to Kandy we are achieving significant cost savings. Our previous system was four times the cost of Kandy.”

Koh added, “The new emergency alert feature allows us to immediately notify our staff how to react in any crisis or urgent situations.”

“The Los Angeles Public Library is always at the forefront of technology as evidenced by them being the first 100-gigabyte internet capable public library in the world – so we are delighted that they have selected our Kandy Business Solution Smart Office technology to help them improve their system-wide communications capabilities,” said Patrick Joggerst, Executive Vice President of Global Sales and Marketing, GENBAND. “In addition to significantly upgrading their communications system we are also providing them with user-based licensing that allows up to six devices per user as opposed to leasing phones, which can be very expensive.”

GENBAND partnered with Intelli-Flex on the delivery of the project. Intelli-Flex will be responsible for integration of the solution and supporting professional services delivery.

The Los Angeles Public Library has selected GENBAND’s Kandy Business Solutions Smart Office Unified Communications technology to upgrade its communications and collaboration capabilities for its central library and across its 72 library branches.

Smart Office was selected because of its advanced mobility and collaboration capabilities including voice, one-click, state-of-the-art multi-party video conferencing, messaging and web and voice conferencing capabilities.

The deployment includes an emergency broadcast notification capability that allows the Los Angeles Public Library to inform employees of any crisis or urgent situation in real time.

Upgrading to Kandy allowed the Los Angeles Public library to achieve four times cost savings over its existing communications system.

The Kandy Business Solution Smart Office technology is based on user-based licensing, allowing the Los Angeles Public Library to achieve significant savings compared to leasing phones.

The Los Angeles Public Library is connected to public libraries, state universities and other vital public-serving institutions around the globe via a world-class network delivered by CENIC.