Etiya, the Independent Software Vendor providing comprehensive Customer Relationship Management (CRM), Catalogue and AI-Driven B/OSS, as well as Customer and Social Media Analytics to Communications and Digital Service Providers, has announced details of its participation at MWC Barcelona 2019, which takes place on 25 – 28 February 2019.
Etiya will reveal how it’s AI-Driven Cloud Compatible Digital BSS leverages experience, engagement and enablement layers to support CSP’s transformational journeys.
Etiya designs bespoke digital transformation journeys using 5G-ready technologies to help operators achieve:
•Proven E2E Digital Experience
•Comprehensive Telco Driven Digital BSS
•Proprietary AI Platform supporting every channel/portfolio
•Agile delivery, Faster Integration and Cost Savings of 90%
To showcase the capabilities mentioned above, Etiya will share its success story launching Canada’s first all-digital mobile and Internet provider Fizz during the show @MWC Hall 5 F61.
It may be recalled that quite recently, Etiya was selected by Fizz to help launch Canada’s first all-digital mobile and Internet services last Fall.
With its 100% digital mobile and Internet offer, Fizz gives its customers complete control over their fully customizable plans which they can manage online. It promises a first of its kind customer experience where subscribers have the opportunity to interact through the platform by adding each other as contacts, gift their data to any fellow Fizz member as well as give any perk they earn through the Fizz My Rewards program.
And with data rollover, Fizz makes sure its members never lose their unused data — a first in the Canadian mobile industry.
Fizz’s 100% digital brand strategy was made possible through Etiya’s Artificial Intelligence-based Digital Service Platform that is built around advanced cloud compatible real-time architecture, offering experience, engagement, and enablement functionality layers.