Qvantel, a provider of cloud-based telecom Business Support System (BSS) solutions and services, has been selected by Wind Tre, a top Italian mobile operator, as their digital transformation partner.
Qvantel will provide Wind Tre an important part of the BSS stack, over a 6 year period, including CRM and omni-channel systems. Qvantel will provide managed services (Qvantel BSS as a Service) for the systems they supply, delivering business process automation and giving numerous benefits to Wind, 3 and Wind Tre Business customers.
With the Qvantel solution, Wind Tre will be able to provide a state of the art digital offering and ensure the best customer experience in the use of online channels. At the same time, the new IT stack will allow to simplify business processes, making them smarter and more efficient.
Benoit Hanssen, CTO at Wind Tre, comments: “The new digital platform of Wind Tre is designed to support the most innovative online services, in order to best respond to the needs of our customers, who are increasingly digital-oriented. Thanks to this important partnership with Qvantel, Wind Tre will be able to fully digitalize its offering, creating a unique proposition to the market”.
Ove Anebygd, Qvantel CEO, says: “We are extremely happy to be able to support Wind Tre in their path towards digitalization and growth through new offerings and new business, and this multi-year agreement is proof of our commitment and continuous ambition to improve our customers’ business.”